© 2018 All Rights Reserved by Mamaoaka

SHIPPING POLICY

FREE Delivery purchases $100 and over

 

 Delivery 

Standard Delivery (2-7 business days) -  $12

Express Delivery (next business day) - $15

 

* Orders are dispatched the next business day of purchase

* We use 'Australia Post' to send our products Australia Wide.

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If you would like to purchase from overseas please look at our FAQ under 'International Shipping'

RETURN & EXCHANGE POLICY

Please note that, due to the nature of our products, we do not provide refunds or exchanges where you have changed your mind about a purchase unless the product is in its original condition or the product(s) have been damaged along the way.

 

Please email your request to return your product to info@mamaoaka.com and we will send an address for you to send your unopened / damaged product(s) to us. We must receive returned product(s) within 30 days of your order together with a copy of your sales invoice / order confirmation. It is your responsibility to meet the costs of returning the goods to us (no applying to damaged goods), and to take care that they are not damaged while in your care or in transit. We strongly recommend that an insured or registered postal service is used for returns as we are not responsible for items lost or damaged in transit. Once the item has been received, approved upon inspection, we will exchange the product or issue a refund for the purchase amount in the same manner the original order was paid.