Welcome to our Privacy Policy

Your privacy is critically important to us.

Last Updated: 7 August 2018

It is Mamaoaka’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.


Mamaoaka (ABN 49 617 347 609) (“Mamaoaka”, “us” or “we”) owns and operates the website, (the Website).  We are dedicated to ensuring that we comply with our obligations under the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles (the APPs).  This Privacy Policy explains how we manage the personal information that is collected, used, disclosed and stored about you. Our Privacy Policy applies to all of the brands owned by us from time to time, including, but not limited to, Mamaoaka (“Our Brands”).


If you have questions or concerns regarding this Privacy Policy, you should contact Mamaoaka at or call 02 9166 9919 




By visiting or using our Website and/or purchasing products via the Website or by otherwise providing your personal information to us, you confirm your acceptance of the terms of this Privacy Policy and your consent to the handling of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use website, or provide personal information.


Personal Information

“Personal information” means information or an opinion that is capable of reasonably identifying an individual, whether that information or opinion is true or not and whether the information or opinion is recorded in a material form or not.


Types of Personal Information Collected 

The types of personal information we may collect from you includes (but is not limited to): your name, postal address, email address, telephone or mobile phone number(s), information such as credit or debit card information, your opinions on our products and details of, for example, your dietary if you use our online tool.


Newsletter Subscribers

Mamaoaka sends by email Newsletters to those who subscribe to the service. Our Newsletters contain the latest product information, news and promotional offers. If you would like to unsubscribe, please email Mamaoaka or use the unsubscribe link in any electronic Newsletter we send to you.



If you have any concerns or a complaint about a breach of your privacy or the way we have handled your personal information, please email or contact us using the Contact Details below and inform us of the nature of your complaint.


We will then investigate your complaint and aim to provide you with our response within a reasonable time.  If, after receiving our response you still consider that your privacy complaint remains unresolved, you may then, for example, refer your concern to the Office of the Australian Information Commissioner at



Website Visitors

Like most website operators, Mamaoaka collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Mamaoaka’s purpose in collecting non-personally identifying information is to better understand how Mamaoaka’s visitors use its website. From time to time, Mamaoaka may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Mamaoaka also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. Mamaoaka only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.




We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Mamaoaka.


Gathering of Personally-Identifying Information

Certain visitors to Mamaoaka’s websites choose to interact with Mamaoaka in ways that require Mamaoaka to gather personally-identifying information. The amount and type of information that Mamaoaka gathers depends on the nature of the interaction. For example, we ask visitors who sign up for subscription at to provide a username and email address.




The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.



Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.



Protection of Certain Personally-Identifying Information

Mamaoaka discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Mamaoaka’s behalf or to provide services available at Mamaoaka’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Mamaoaka’s website, you consent to the transfer of such information to them. Mamaoaka will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Mamaoaka discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Mamaoaka believes in good faith that disclosure is reasonably necessary to protect the property or rights of Mamaoaka, third parties or the public at large.

If you are a registered user of and have supplied your email address, Mamaoaka may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Mamaoaka and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Mamaoaka takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


Aggregated Statistics

Mamaoaka may collect statistics about the behavior of visitors to its website. Mamaoaka may display this information publicly or provide it to others. However, Mamaoaka does not disclose your personally-identifying information.




To enrich and perfect your online experience, Mamaoaka uses "Cookies", similar technologies and services provided by others to display personalized content, and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Mamaoaka uses cookies to help Mamaoaka identify and track visitors, their usage of, and their website access preferences. Mamaoaka visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Mamaoaka’s websites, with the drawback that certain features of Mamaoaka’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Mamaoaka's use of cookies.



Those who engage in transactions with Mamaoaka – by purchasing Mamaoaka's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Mamaoaka collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Mamaoaka. Mamaoaka does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.



Privacy Policy Changes

Although most changes are likely to be minor, Mamaoaka may change its Privacy Policy from time to time, and in Mamaoaka’s sole discretion. Mamaoaka encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Contact Details 

If you have any questions or comments about this Privacy Policy, please contact us:



P: 02 91669919

Last Updated: 5 August 2018

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